FAQ

Most frequent questions and answers

Bulk SMS can be sent at a low per SMS cost to hundreds or thousands of recipients simultaneously. SMS messages are almost always read and, if content is right, responded to immediately. You can target specific categories and people with higher chances of getting responses.

You can make advance payment through a variety of methods and the amount will be credited to your account. When SMS messages are sent your account is debited according to the rate per SMS. When your balance is low we send you alerts so that you can recharge.

We have lists of SMS numbers in all categories in all regions and cities available at nominal charges. When you opt for our bulk SMS you can also send us your list of contact numbers. All our numbers are opt-in with no restrictions of DND.

No, a mobile handset is not required for sending bulk SMS. You need only a computer with internet

There are two types of SMS

Promotional SMS

Transactional SMS

Promotional SMS is used for business promotions or any other advertising purposes. As per TRAI rule, promotional SMS can be used only for business/product promotions. Messages cannot be sent on DND (Do Not Disturb) enabled mobile numbers. Message sending time: 9 AM to 9 PM.

Transactional SMS is used for any type of transactional notifications. For example, you can send SMS to all your students to alert them for payment due date. After payment, you can send SMS for payment confirmation to their mobiles. You can also send any notifications for examinations and holidays.

Yes, you can send any birthday or wishing message to your customers from our promotional panel.

Yes, you can send birthday SMS automatically on your customers’ birthdays. You can add your customer details including date of birth with birthday message at SMS panel. SMS panel will automatically send SMS on the customer’s birthday.

Yes, you can integrate SMS API into your web portal. We have a ready-made script for SMS panel.

Yes, OTP can be sent to the customer’s mobile on the registration process. Your customer will get the OTP SMS instantly even if your customer’s mobile number is DND (Do Not Disturb) enabled.

Sender ID is an identification combination that consists of six characters (A-Z). It can also be an identification of an organisation. Like AM-SBIINB, Sender ID is displayed after the hyphen. When you send messages through web panel, SMS will be sent with the Sender ID to identify your messages.

4 Messages will be counted. The number of messages is calculated as follows, 160+153+153+34=500